Creating a Just Culture – How Do We Get There?
Thursday, March 5 | | 2:30 pm to 3:30 pm
Las Vegas Convention Center, North Hall, Room N259
Safety Management Track
One key to the successful implementation of a safety management system is to attain a “just culture” reporting environment within organizations. A “just culture” is an atmosphere of trust in which people are encouraged to provide essential safety-related information — and where a line is drawn between acceptable and unacceptable behavior. The effectiveness of a safety culture depends on how organizations handle blame and punishment.
- Define “just culture”
- Understand its development and importance in organizational safety culture
- Identify organizational characteristics of the just culture
- Describe the path to creating a just culture
- Outline benefits and obstacles in implementing a just culture
- Identify the role of organizational leadership in creating a just culture.
Eileen Frazer, RN CMTE, is the executive director of the Commission on Accreditation of Medical Transport Systems (CAMTS) since its inception in 1990. Frazer is a former chief flight nurse who served as the chair of the Association of Air Medical Services (AAMS) Safety Committee and conducted the feasibility study in 1988 that led to the development of CAMTS. Frazer set up CAMTS as a nonprofit corporation and wrote many of the policies and standards that guide the accreditation process. She has a regular feature in the Air Medical Journal called “Ask CAMTS.” Frazer received the Jim Charlson Aviation Safety Award in 1991, the Marriott-Carlson Leadership Award in 2000 for outstanding contributions to the air medical industry, and the FAA Safety Team’s Education Outreach Award in 2009 for producing and distributing the Hazards of Helicopter Shopping video.
Dudley Smith is currently a disaster planning consultant who served for 25 years as the corporate director for Air Care & Mobile Care and Disaster Management for the University Hospital and the Health Alliance of Greater Cincinnati. Air Care & Mobile Care consists of two air medical helicopters and 14 ground ambulances, providing services from basic life support to mobile intensive care. Air Care & Mobile Care is accredited by the CAMTS. Smith also currently serves as the AAMS liaison to the CAMTS board of directors, where he serves on the executive committee as the treasurer. His active involvement in critical-care transport medicine earned him the Marriott-Carlson Leadership Award in 1999 for outstanding contributions to the air medical industry.