posted on March 04, 2013 15:24
Bell Helicopter at HELI-EXPO 2013 Relentlessly Focused on Its Customers
Fort Worth, TX - Bell Helicopter, a Textron Inc. company (NYSE: TXT), will showcase a number of aircraft and program updates at HELI-EXPO 2013, the world's largest helicopter trade show and exposition, hosted by Helicopter Association International (HAI) in Las Vegas March 5-7.
Bell Helicopter invites show attendees to its opening event on March 5, at 11:30 a.m., where it will introduce new product upgrades designed using continued customer input and engagement. Bell Helicopter will host Mission Theater - a series of thought-leadership presentations. Each thirty-minute briefing will highlight how Bell Helicopter continues to lead the industry in adding value for customers and industry partners alike. In addition, the company will provide a program update on the world's first "super-medium" helicopter, the Bell 525 Relentless, featuring an exclusive look at the new Bell 525 simulator. Bell Helicopter will also conduct demonstration flights of the Bell 429 and Bell 407GX daily.
"HELI-EXPO is unquestionably one of our most important events each year," said John Garrison, Bell Helicopter's president and CEO. "As the largest helicopter show in the world, it gathers together many of our most important customers, prospects and suppliers. That makes it an ideal environment for Bell Helicopter to interact with our customers, hear more about what is important to them, and discuss how we can best address their needs."
According to Garrison, keeping the customer at the center of everything Bell Helicopter does enables the company to fulfill its mission to deliver the products and support customer needs today and well into the future. It is because of this customer focus Bell Helicopter achieved record results in 2012, including an impressive 50 percent increase in commercial deliveries.
The company anticipates continuing growth in commercial deliveries this year. "We expect 2013 to be another big year as we build on the momentum we established in 2012 - which was a record year for both our military and commercial programs," added Garrison.
Growth momentum in the future is expected to come from a balanced military and commercial portfolio, with an emphasis on expanding Bell Helicopter's commercial product line. The company has invested significant resources in creating differentiated products for its commercial business. The most recent focus of this investment is the development of the industry-acclaimed Bell 525 Relentless, introduced at HELI-EXPO 2012 and expected to achieve first flight in 2014.
"Developments like the 525 Relentless would not be possible without the valuable input and involvement of our customers," said Garrison. "As part of our product development strategy that puts customers at the center of everything we do, we have assembled a customer advisory panel that is involved in every step of the design process. This helps us ensure we provide our customers with the right products at the right time."
In addition to focusing on the customer throughout the product development process, Bell Helicopter remains committed to providing world-class support and service. In fact, the company has been expanding its international capabilities to be closer to its global customers, most recently opening a new service facility in Singapore and appointing two new Customer Service Facilities in China. The company's focus on its customers has been a key differentiator for the company, as evidenced by Bell Helicopter's consistent number one ranking in customer service for close to two decades.
To accommodate the advancement of its commercial and military programs, Bell Helicopter recently broke ground on new and upgraded headquarters facilities in Fort Worth, Texas. The company is investing in the facilities as part of a comprehensive revitalization effort designed to improve coordination and collaboration among its 6,000 North Texas-based employees. The move also will consolidate more than 1.2 million square feet of excess space, reduce building maintenance costs and increase the company's cost-competitiveness.
HELI-EXPO 2013, held in the Las Vegas Convention Center, will host 20,000 industry professionals, more than 650 competitive exhibitors, over 60 helicopters on display and more than 50 educational opportunities, including education courses, seminars, workshops and forums.
Israel Certifies Bell 429
16th Country to Approve Increased Gross Weight
Fort Worth, Texas - Bell Helicopter, a Textron Inc. company (NYSE: TXT), announced that the Bell 429 has earned Civil Aviation Authority of Israel (CAAI) type acceptance to operate in Israel, as well as approval to fly at an increased maximum gross weight of 7,500 lbs. Israel marks the sixteenth country to approve the increased maximum gross weight. The CAAI's approval is based on Transport Canada's certification earlier this year and allows the aircraft to carry an additional 500 lbs. of fuel and/or payload.
"We could not be more pleased to have Israel's endorsement of the Bell 429 so we can now better serve the multi-mission needs of our customers in Israel," said Danny Maldonado, Bell Helicopter's executive vice president of Commercial Sales and Marketing. "The approval of the increased gross weight also allows customers to use the full mission capabilities of the Bell 429's design."
Transport Canada approved operation of the Bell 429 at 7,500 lbs (3400 kg) in January 2012 after conducting an extensive technical evaluation. The increased gross weight of the Bell 429 will allow customers to take full advantage of the aircraft's capabilities, and operate longer and heavier missions. To date, The Bell 429 increased gross weight has been approved by Argentina, Australia, Brazil, Canada, China, Ecuador, India, Israel, Malaysia, Mexico, New Zealand, Nigeria, Thailand, Venezuela and Vietnam.
The Bell 429 is one of the most advanced light twin helicopters ever developed. It delivers exceptional speed, range and hover performance, and offers operators a state-of-the-art single pilot IFR helicopter with top user-rated in-service support. The powerful and reliable Bell 429 serves the full spectrum of segments including air medical, law enforcement, oil & gas, utility, and corporate.
The Bell 429 is certified for Single or Dual Pilot IFR, Cat. A / JAROPS Performance Class 1 at maximum gross weight; has a state of the art fully-integrated glass cockpit; an advanced drive system that delivers power and superb performance; best in class WAAS navigation & IFR capability; and is the first helicopter certified through the MSG-3 process resulting in reduced maintenance costs for operators. The increased gross weight configuration includes Helicopter Terrain Awareness Warning System (HTAWS), a radar altimeter, cockpit voice/flight data recorder and forward flashing lights.
About Bell Helicopter
Bell Helicopter, a wholly owned subsidiary of Textron Inc., is an industry-leading producer of commercial and military, manned and unmanned vertical-lift aircraft and the pioneer of the revolutionary tiltrotor aircraft. Globally recognized for world-class customer service, innovation and superior quality, Bell's global workforce serves customers flying Bell aircraft in more than 120 countries.
About Textron Inc.
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative solutions and services. Textron is known around the world for its powerful brands such as Bell Helicopter, Cessna Aircraft Company, Jacobsen, Kautex, Lycoming, E-Z-GO, Greenlee, and Textron Systems. More information is available at www.textron.com.