Kelowna, BC - Sharkey's Helicopters, a helicopter charter company based out of New Hampshire, has utilized the SkyWeb fleet management system from SkyTrac Systems on all six of its helicopters to provide premium service to VIP charter clients and to add to overall safety. When Sharkey's charters a helicopter to a VIP customer, they provide a special one-day logon for the helicopter that will be in service. This allows the customer’s office to know exactly where the aircraft is in real time.
This service provides the information needed to set up ground transportation, move appointments around and do whatever else is needed to dramatically improve their VIP’s experience. This service also positively adds to the customer’s perception. It lets them know that Sharkey’s does care about them and their time and that they are “number 1 in our book.” Being the only company in the area to offer this service has given Sharkey’s many repeat customers and referrals.
Sharkey’s Helicopters President Roger Sharkey commented, “We want to ensure our clients are able to provide the highest quality experience, and by enabling our client to login and track just the aircraft that their people are on using SkyWeb, they can ensure their guest is taken care of by knowing exactly where they are at any given time.”
SkyTrac Systems President and CEO Kathleen Wallace stated, “We originally envisioned that SkyTrac would provide flight following and satellite communication capabilities. We have grown and now provide so many more value-added enhancements. We are learning every day from our clients about the unique ways that they utilize our systems. We look forward to seeing how the new ISAT-200A will revolutionize the business aviation market.”
If you would like to meet the SkyTrac team and discuss how we can assist with your corporate aviation needs, we will be at NBAA 2012 in Orlando, Florida, October 30th-November 1st. Visit us at booth #3126.
About Sharkey’s Helicopters
Sharkey's Helicopters, Inc. is a midsize helicopter company based out of New Hampshire. We specialize in Bell and Enstrom models for which we provide the highest level of service, instruction and charter. Sharkey’s Helicopters has been in business since 1973 over which time our company has prided itself on quality in every aspect of our business and customer satisfaction.
SkyTrac is the world’s trusted supplier of SatCom solutions for data, text and voice communications. With customers on every continent and from all areas of operation, from Oil & Gas to Air Medical to Law Enforcement to Search & Rescue, SkyTrac provides market leading solutions to market leading companies. SkyTrac has acquired a long list of Supplemental Type Certificates (STCs) and the company’s hardware has been installed on a large number of rotary- and fixed-wing aircraft types from AgustaWestland, Eurocopter, Cessna, Bell, Sikorsky, MBB, Beechcraft, de Havilland, LearJet and Raytheon.